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Absolutely outstanding service from Ed at Best Buy Carpets!
I honestly couldn’t recommend Ed and Best Buy Carpets enough. From the very beginning, Ed was incredibly helpful, friendly and easy to talk to. Communication was excellent throughout and it was genuinely a pleasure dealing with him — nothing ever felt like too much trouble.
Choosing carpet online is not easy, especially when you can’t see or touch it in person. I found it quite difficult and honestly felt I was taking a bit of a risk, so I relied a lot on Ed’s advice. His recommendation was absolutely perfect. The carpet is beautiful, feels really good quality and I’m so happy with the choice.
We then had to change our measurements at the very last minute, just before delivery. Ed was amazing — he arranged for the carpet to be cut to our new measurements at incredibly short notice and still made everything work for us.
We’re in the middle of a very stressful house renovation, and having someone so kind, patient and genuinely helpful made such a difference.
Ed, it was genuinely lovely talking to you and dealing with you. Thank you for your patience, your advice and for going the extra mile for us. You made what could have been a stressful purchase so much easier.
Beautiful quality carpet, fantastic customer service and a company I would happily recommend to anyone. Thank you so much! ⭐⭐⭐⭐⭐
Thank you
Very happy family
Asta
Asta From Newbury
Received carpet, it is fantastic and I am really pleased with the quality (and price!) and speedy delivery.
Sumra From Bewdley
John, carpet was delivered without any issue and is now fitted.
Thanks for all your help and great service we will recommend you to everyone.
Marc From Newcastle.
Thanks for the delivery, all went great thanks, carpet is down and looks fantastic.
Trevor. Stourbridge.
Just wanted to say a massive thank you for delivering as promised, the carpet fitter was very impressed with the quality and it looks great.
Catherine. Haverhill Suffolk.
Carpet received huge thanks, all went great carpet is gorgeous
Alicia, Edinburgh
Just an email to let you know the carpet is fitted, just wanted to say thank you for the service and I would not hesitate to use you again in the future.
Thanks again, Chris.
From Glasgow.
Chris Campbell
I bought one of your discounted carpets (Hopsack cord).
I would like to thank Ed for the excellent service I received, he was efficient, helpful and knows his carpets.
delivery was quickly arranged. i would highly recommend buying carpets from best buy carpets.
best regards Caroline.
Caroline Goodman.
Carpets, Underlay & fittings arrived as promised, now laid & fitted, fully satisfied with all items, may thanks
Ken Dawe. Upton-on-Severn, Worcestershire.
Best Place to purchase carpets. Very quick & reliable.